Frequently asked questions
CAN I RETURN OR EXCHANGE AN ITEM?

Yes. Returns are accepted within 14 days from the delivery date. Items must be unworn, unwashed, and returned in their original condition with all tags attached.

To request a return, please contact us including your order number. Once approved, we will provide detailed return instructions. Refunds are processed after inspection of the returned item.
HOW LONG DOES SHIPPING TAKE?

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Estimated delivery times are:

  • Europe: 3–7 business days
  • International: 7–14 business days

Please note that during high-demand drops or due to customs procedures, delivery times may vary slightly.
HOW DO I CHOOSE THE RIGHT SIZE?

We recommend checking our Size Guide before placing your order. Our garments are designed with attention to fit and silhouette, so reviewing the measurements carefully will help you select the correct size.

If you are between sizes, choose a larger size for a relaxed or oversized fit, or a smaller size for a more fitted look.
WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout. All transactions are encrypted and processed through secure gateways to ensure maximum protection of your personal information.
HOW CAN I CONTACT CUSTOMER SUPPORT?

If you have any questions about your order, products, or general information, please use the contact form available above on this page. Simply fill out the form with your details and message, and our team will get back to you as soon as possible.

We aim to respond within 24–48 business hours.

Contact us